Terms & Conditions – Treewalley

Introduction

Welcome to Treewalley. These Terms & Conditions govern your access to and use of our website and the purchase of products from Treewalley.

By accessing our website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or place an order through it.

Use of Website

By using the Treewalley website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the website for any unlawful or unauthorized purpose.

  • Attempt to gain unauthorized access to our website, servers, systems, or accounts.

  • Interfere with or disrupt the operation or security of the website.

  • Upload or transmit harmful, malicious, or unauthorized material.

  • Use the website in a way that may damage, disable, or impair its functionality.

  • Attempt to obtain or use another customer’s personal information without authorization.

Treewalley reserves the right to restrict or terminate access to the website if we reasonably believe these terms have been violated, subject to applicable law.

Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, prices, and other information displayed on our website are accurate and up to date.

However, slight variations may occur due to:

  • Photography and lighting conditions.

  • Different screen or device settings.

  • Natural variations in materials, wood grain, texture, or finish.

  • Product improvements or updates.

  • Manufacturing or design variations.

Minor variations that do not materially affect the product’s functionality may not be considered a defect.

Treewalley reserves the right to correct errors, inaccuracies, or omissions in product information whenever necessary.

Product Availability

All products displayed on our website are subject to availability.

A product may become unavailable after an order has been placed due to stock limitations, manufacturing issues, or other circumstances.

If we are unable to fulfill an order because the product is unavailable, we may cancel the order and provide an applicable refund for any amount already paid.

Pricing & Payments

All prices displayed on the Treewalley website are subject to change without prior notice.

The applicable price for an order will generally be the price displayed at the time the order is placed.

Payments must be completed through the payment methods made available on our website.

An order will be processed after successful payment confirmation, subject to order acceptance and product availability.

In the event of an obvious pricing or product information error, Treewalley reserves the right to contact the customer to resolve the issue or cancel the affected order and provide an applicable refund.

Order Acceptance

Placing an order on our website does not automatically guarantee that the order will be accepted.

Treewalley reserves the right to review, accept, or cancel an order for reasons including, but not limited to:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Payment failure or payment-related issues.

  • Incorrect or incomplete customer information.

  • Suspicious or fraudulent activity.

  • Duplicate or unusual orders.

  • Technical or system errors.

  • Other circumstances that prevent us from fulfilling the order.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund procedures and applicable law.

Order Cancellation

If you wish to cancel an order, please contact Treewalley as soon as possible.

Cancellation may not be possible once an order has been processed, dispatched, customized, or entered into production.

Customized or made-to-order products may have different cancellation conditions once processing or production has started. Any restrictions will be subject to applicable consumer protection laws.

Shipping & Delivery

Orders are processed and delivered in accordance with our Shipping & Delivery Policy.

Estimated delivery times may vary depending on the product, availability, delivery location, logistics conditions, and other circumstances beyond our control.

Customers are responsible for providing accurate shipping and contact information at checkout.

For complete information, please review our Shipping & Delivery Policy.

Returns & Refunds

Returns, replacements, and refunds are handled according to our Return & Refund Policy.

Customers are advised to review the Return & Refund Policy before placing an order, particularly the applicable return period and conditions.

Products that are customized, used, damaged due to misuse, or returned without required packaging or accessories may be subject to specific return conditions. These conditions do not override any rights available under applicable law.

Customized & Made-to-Order Products

Certain products may be customized or made specifically according to customer requirements.

Due to their customized nature, such products may have different processing, cancellation, return, replacement, or refund conditions, subject to applicable law.

Customers should carefully confirm product specifications, dimensions, colors, finishes, and customization requirements before confirming an order.

Intellectual Property

All content available on the Treewalley website, including but not limited to:

  • Text and product descriptions.

  • Images and photographs.

  • Graphics and logos.

  • Designs and website layout.

  • Brand materials.

  • Other website content.

is owned by or used by Treewalley with appropriate rights and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, publish, distribute, sell, or commercially use website content without prior written permission from the relevant rights holder, except as permitted by applicable law.

Third-Party Services and Links

Our website may use or provide access to third-party services, including payment processors, shipping providers, analytics services, or external websites.

Treewalley is not responsible for the content, availability, security, or policies of third-party websites or services, to the extent permitted by applicable law.

Your use of third-party services may be subject to the terms and privacy policies of those respective providers.

Limitation of Liability

Treewalley takes reasonable steps to maintain the accuracy, availability, and security of its website.

To the extent permitted by applicable law, Treewalley shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

Website Availability

We do not guarantee that the website will always be available, uninterrupted, or completely free from errors.

The website may occasionally be unavailable due to maintenance, technical issues, updates, security measures, or circumstances beyond our reasonable control.

User Responsibility

You are responsible for ensuring that the information you provide to Treewalley is accurate, complete, and up to date.

You are also responsible for maintaining the confidentiality of any account credentials associated with your use of our website and for activities carried out through your account, subject to applicable law.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the Treewalley website shall be handled by the competent courts or authorities having jurisdiction under applicable Indian law.

Privacy

Your use of the Treewalley website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

Please review our Privacy Policy to understand our data handling practices.

Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:

Treewalley

Email: treewalley@gmail.com

GSTIN: 08FFUPD6446D1Z5.

Changes to These Terms

Treewalley reserves the right to update, modify, or revise these Terms & Conditions from time to time.

Any changes will become effective once the updated version is published on our website, subject to applicable law.

We recommend reviewing this page periodically to stay informed about the latest Terms & Conditions.